This has happened to me a few times now… enough that it has gotten frustrating. A month ago I spent time configuring the 2016 T4 to print the way I like to have them. Once I had things the way I wanted I copied the format to 2015 through 2013. A little while later I wanted to tweak a couple of things, hit Apply, then went into the Employer’s file, Clicked on Print/PDF from the side bar and Taxcycle told me there were “No Print Sets” available. That was odd, so I closed Taxcycle, opened it again and opened the employer file. This time, the employer did have Print Sets Available, but they were the Taxcycle defaults. I went into options–>T4/T4A–>Print—>2016 and all my work was gone, I was left with the Taxcycle Defaults. No big deal I guess, so I started from scratch and configured everything again.
Yesterday I had a client phone me, one of his guys had moved away and asked if I could email a PDF copy of his T4 slip… easy enough I figured. I guess I haven’t learned the shortcut to print a single T4 slip with Taxcycle yet, which I thought may have been as easy as flipping to the employee’s T4 slip in Taxcycle, then hitting the “Print Single Form” shortcut key that I have mapped to my keyboard. The Print Single form while in a T4 slip essentially is a screen print (employee ID, Filing Info, Slip Data, Payroll View, and T4), and was not what I was looking for.
Anyway… I figured I would set up a new Print Set for T4-Employee Copy by making a Copy of the T4 Employee Copy and changing the printer to the PDF Printer. Of course, I don’t want this print set to print all the time, just when I need to print for a single employee, so I “unchecked it as a print set”. I opened the employer file and didn’t see the new print set… likely because I didn’t have it checked. Went back into Print Options, put a blue check mark in the box to include that Print that Set, hit Apply, and went back to the Employer’s file. “No Print Sets Available for this Employer” … oh no, not this again.
Went back to my 2016 T4 Pint Configuration and EVERYTHING is gone again! Everything has reverted back to the Taxcycle default. No big deal I figure, I’ll just go into 2015 or 2014 or 2013 and “copy those forward”. NOPE… they are all gone too… back to the default.
The only thing in common the last 2 times this happened was I had an employer file open while I was messing with the Print Sets, also, rather than creating new sets, I made changes to the 3 Default Sets.
Sometimes I really hate computers…
** End of Rant **