I have been working with Taxcycle and AFR all day. Tonight my system took the update 6.1.31252.0 which seemed to install fine.
Unfortunately, after taking the update, whenever I Start AFR I get the AFR screen that shows the clients with check marks beside them, but when I hit “next” it goes to “Initiating” but never gets any further than that. I just sit there watching the little blue balls chase each other beside “Initiating”. I have tried different browsers (Firefox, Chrome) with no different results. After about 2 minutes it times out “Taxcycle was unable to complete the download. Taxcycle did not receive a valid response from the CRA because of an unexpected transmission error”.
Once I hit cancel and go back to the main Taxcyle screen the software has gone into almost like a “hard crash” state where nothing works for about a minute, can’t even close the program. After about a minute the software starts functioning again (except for AFR).
I have tried rebooting my computer, no improvement.
I can still use AFR if I load Profile T1 software, so it seems the AFR system is not down.
Is there an easy way to roll back to the previous version, so that I can get AFR functionality again?
I have done everything I can do from my end. I even tried bum starting it by having “Represent a Client” open and logged in with Firefox prior to initiating AFR but it seems Taxcycle can’t even open up a browser window.
32 bit Windows 7 with Taxcycle 6.1.31252.0